Privacy Policy

At Thoughtflows Books, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or make a purchase.

1 . Information We Collect

We collect basic personal information necessary to process your orders and provide customer support. This may include:

  • Full Name
  • Contact Number
  • Email Address
  • Delivery / Shipping Address

This information is collected only when voluntarily provided by you during checkout or while contacting us.

2 . How We Use Your Information

Your personal information is used strictly for:

  • Processing and fulfilling your orders
  • Communicating updates regarding your purchase
  • Providing customer support
  • Improving our products and services

We do not use your personal data for unrelated marketing purposes.

3 . Data Protection & Security

We take appropriate security measures to protect your personal information. Your data is stored securely and can only be accessed by authorized team members for business-related purposes.

4 . Sharing of Information

Thoughtflows Books does not sell, trade, or rent your personal information to third parties for marketing purposes.

However, information may be shared with trusted service providers (such as delivery partners) only when necessary to complete your order.

5 . Cookies

Our website may use cookies to:

  • Improve user experience
  • Analyze website performance
  • Enhance site functionality

By using our website, you consent to our use of cookies.

6 . Your Consent

By accessing and using our website, you agree to the terms outlined in this Privacy Policy.

7 . Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our services, operations, or legal requirements. Any updates will be posted on this page.